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Delivering Public Value: A Transformative Guide for Public Management Professionals

John Milton

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Published in Reimagining Public Managers: Delivering Public Value (Routledge Critical Studies In Public Management)

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In the ever-evolving landscape of public administration, delivering public value has emerged as a central pillar for effective and impactful governance. "Delivering Public Value" by Anthony Taket and Patrice Flynn stands as a seminal work, offering a comprehensive and thought-provoking examination of this critical concept.

Reimagining Public Managers: Delivering Public Value (Routledge Critical Studies in Public Management)

by Usman W. Chohan

4 out of 5

Language	:	English
File size	:	1928 KB
Text-to-Speech	:	Enabled
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	151 pages

Understanding Public Value: A Conceptual Framework

Taket and Flynn embark on a thorough exploration of public value, defining it as the "net benefit that accrues to society as a whole from public sector activities." They emphasize the importance of distinguishing between public value and private value, highlighting the unique considerations that apply to public goods and services.

The authors introduce a robust conceptual framework to guide the understanding and measurement of public value. This framework encompasses six key dimensions:

Beneficiaries: The intended recipients of public services.
Intervention: The specific actions taken by public agencies to create value.
Outcomes: The measurable changes or results achieved by public interventions.
Context: The political, social, and economic environment in which public value is created.
Impact: The long-term, cumulative effects of public interventions.
Equity: The fair distribution of benefits across different societal groups.

Creating and Measuring Public Value: Practical Guidance

Beyond conceptual foundations, "Delivering Public Value" provides practical guidance on creating and measuring value in public sector organizations. Taket and Flynn present a step-by-step approach that includes:

Identifying Value Co-Creators: Collaborating with stakeholders to define and prioritize public value.
Developing Performance Indicators: Establishing metrics to track progress towards desired outcomes.
Evaluating Impact: Assessing the effectiveness and efficiency of public interventions.
Communicating Results: Transparently sharing performance information with stakeholders.
Continuous Improvement: Regularly reviewing and refining public value strategies.

Addressing Challenges and Embracing Opportunities

The authors acknowledge the challenges inherent in delivering public value, including political pressures, resource constraints, and competing interests. They propose innovative strategies for navigating these challenges, such as:

Value-Based Budgeting: Allocating resources based on the potential value to be created.
Co-Production: Engaging citizens and stakeholders in the design and delivery of public services.
Social Impact Investing: Leveraging public funds to attract private capital for socially beneficial projects.
Outcome-Based Contracting: Linking provider payments to the achievement of measurable outcomes.
Adaptive Management: Continuously adjusting public value strategies to changing circumstances.

: A Call for Value-Driven Public Management

"Delivering Public Value" concludes with a compelling call for public management professionals to embrace value-driven approaches. Taket and Flynn argue that by focusing on creating and measuring public value, organizations can enhance their effectiveness, improve service delivery, and contribute to a more just and equitable society.

This illuminating and thought-provoking work is an indispensable resource for public administrators, policymakers, and anyone seeking to understand and deliver public value in the 21st century. "Delivering Public Value" challenges conventional wisdom, introduces innovative concepts, and offers a roadmap for transforming public management into a truly value-driven discipline.

Embark on this intellectual journey with Anthony Taket and Patrice Flynn, and discover the transformative power of public value. As you delve into "Delivering Public Value," you will gain the insights and tools necessary to drive meaningful change and create a public sector that delivers lasting benefits for all.

Reimagining Public Managers: Delivering Public Value (Routledge Critical Studies in Public Management)

by Usman W. Chohan

4 out of 5